Frequently Asked Questions - FAQ's
Product & Usage
What are Flora Organics products for?
Flora Organics’ products are designed to nourish, protect and rebalance the skin naturally, with a focus on clean, vegan, cruelty-free and sustainable skincare. Each product targets specific skin needs while supporting overall skin health.
Are Flora Organics products suitable for sensitive skin?
Yes, our formulas are developed with gentle, plant-based ingredients, ideal even for sensitive skin types.
How long do Flora Organics products last after opening?
Our products are crafted to stay fresh and effective with mindful use:
• Pure Bloom Oil – 12 months
• All Scrubs – 12 months
• Lavender Bar Soap – 6 months
To keep them at their best, store in a cool, dry place and enjoy your rituals with clean, dry hands ✨
Can i use Flora Organics products while pregnant or brestfeeding?
While our products are made with natural ingredients, we recommend consulting your healthcare provider.
Ingredients & Formulation
Are Flora Organics products vegan & cruelty-free?
Yes! All Flora Organics products are 100% vegan and never tested on animals.
Do Flora Organics products contain synthetic fragrances or preservatives?
No, we only use natural essential oils for scent and safe, plant-based preservatives.
Where are Flora Organics products made?
Our skincare is proudly made in Norway with sustainably sourced ingredients.
Orders & Shipping
Where do Flora Organics ship to?
We currently ship across Norway.
How long does the delivery take?
Delivery typically takes 2–5 working days in Norway.
Does Flora Organics offer free shipping?
Yes, we offer free shipping on orders over 550 NOK.
How can i track my order?
Once your order ships, you’ll receive a tracking link via email.
Orders & Returns
Can i return a product?
Yes, unused, unopened products can be returned within 15 days. Please visit our Returns Policy for details.
My product arrived damaged. What should i do?
We’re sorry! Please contact us at post@floraorganics.no within 48h of delivery with photos.
How do i contact customer service?
Email us at post@floraorganics.no or use our Contact page.
Sustainability & Values
What makes Flora Organics sustainable?
We use recyclable packaging, minimize waste, and source ingredients responsibly made locally in Norway.
Are your products certified organic?
Our products are made with organic-certified ingredients, and we are in the process of obtaining full certification.